Pozniak: ICE arrest methods harming reputation
The US Immigration and Customs Enforcement ICE agency is facing a key image and reputation predicament largely due to viral citizen-recorded videos and news reports capturing aggressive enforcement tactics and verbal threats against citizen bystanders One modern case that garnered national media attention took place in New Bedford involving an ICE agent using a hammer-like tool to break the window of a car to arrest the occupant In East Boston a man was videoed being knocked to the ground by agents as he watched them make an arrest Other bystanders have been verbally attacked for videotaping arrests and asking agents who they work for ICE s acting director Todd Lyons addressed the wearing of masks by ICE agents He declared specific have received death threats and been harassed online I m sorry if people are offended by them wearing masks but I m not going to let my officers and agents go out there and put their lives on the line their family on the line because people don t like what immigration enforcement is he declared at a news conference in Boston The militarized nature of ICE agents marked by military-style combat vests and their use of aggressive physical force has drawn sharp criticism from local and state agents immigrant rights groups legal experts and the general They see such actions as excessive and unnecessarily violent These actions undermine the inhabitants trust of ICE and in the court of citizens opinion once a law enforcement agency loses this trust they are in an image and reputation problem It s essential to acknowledge that ICE and its agents play a critical role in helping maintain national defense and citizens safety by enforcing immigration laws combatting illegal immigration and preventing cross-border crime like human trafficking and drug smuggling However circulation of these videos on social media and their subsequent amplification by local and national news outlets have further intensified the perception of a group of undisciplined and poorly trained agents operating with impunity This reputation dilemma has profound implications not just for ICE s citizens image but also for its operational effectiveness trust and respect As law enforcement leaders have mentioned citizens cooperation is essential for any policing body and as ICE becomes increasingly viewed as an opaque and hostile force citizens of the Commonwealth may become less willing to engage with or backing its effort even when its actions are essential and legally justified If ICE agents continue to use strongman enforcement tactics fail to wear easily identifiable uniforms and treat the inhabitants with threats intimidation and disdain their constituents relations dilemma intensifies and further alienates the community In the era of cell phone footage and real time developing news ICE is under an unprecedented level of scrutiny and the way they choose to respond act and behave will shape their level of professional trust Rick Pozniak has spent decades as a residents relations and dilemma communications leader where he prevented and resolved high profile image and reputation crises